Hi friend you are not alone with this problem, either wait for safepal to hold tone connect or never.

PR safepal add TON Connect
https://github.com/ton-blockchain/wallets-list/pull/35

Here's the thing:

1. If your safepal is not physical, you can pull the private key and do a transfer method.
2. If you use s1 or another physical wallet, you can't pull the private key there.