Hi, basically you can still can transfer the NFT out, go to https://getgems.io to log in your wallet then execute the Transfer method.

I have the private key of the wallet, how can I transfer nfts from safepal to another wallet? (The mnemonic phrase I have is 12 words and I can't import it into wallets like tonkeeper)

Here's how I "rescued" my TON NFT from SafePal. (in browser, but not app)

1. Go to getgems.io using a chrome-based browser.
2. Open "Network Inspector" in "Developer Tools"
3. Click the "Connect" or "Connect Wallet" button at the top of getgems.io
4. In the "Network Inspector" find the file "tc-wallets.json"
5. Right-click the file and "Override content" (then select location for override files if you haven't before).
6. At the end of the override file, insert the following (from the add Safepal pull request):

  },
  {
    "app_name": "safepalwallet",
    "name": "SafePal",
    "image": "https://s.pvcliping.com/web/public_image/SafePal_x288.png",
    "about_url": "https://www.safepal.com/download",
    "bridge": [
      {
        "type": "js",
        "key": "safepalwallet"
      }
    ],
    "platforms": ["ios", "android", "chrome", "firefox"]
  }

7. Save the override and refresh getgems.io
8. Now you can connect with SafePal, find your NFT(s) on your profile page, and transfer the to a proper TON wallet.
9. (optional) Help get the Pull Request approved
10. (optional) Send some "Thanks!" Toncoin to UQAUpsWsNWZkxE1nwPS9xS6xhGLWPwxoeFqJEtUTPLEHxBkY

Hi friend you are not alone with this problem, either wait for safepal to hold tone connect or never.

PR safepal add TON Connect
https://github.com/ton-blockchain/wallets-list/pull/35

Here's the thing:

1. If your safepal is not physical, you can pull the private key and do a transfer method.
2. If you use s1 or another physical wallet, you can't pull the private key there.