How to retrieve TON assets from my own Telegram Wallet

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I have problem with telegram toncoin wallet.
Yesterday I send some TON assets (called MORFEY) from TONkeeper wallet to Telegram wallet.

Here is tx of transaction: https://tonviewer.com/transaction/cb0c8aed17f58adf24bd443b102a81ad851e66ae863d2160b8e9e3f5b3abe9ff

I send assets to this wallet (I'm the owner):
UQATTtxxyOeLOqe6bWSNNpSnEhQXquqExXzRm-jvVTUIrFOP
But I cant do anythink with this toknes, I dont even see them in my wallet.

On ton viewer wallet have uninit status:
https://tonviewer.com/EQATTtxxyOeLOqe6bWSNNpSnEhQXquqExXzRm-jvVTUIrA5K

Please, can someone help me with this problem?

  				
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	10 months ago

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	10 months ago

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					jasio
				
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You can't return these jettons unless @wallet team manually does that.

Actually, that's a problem of custodial services and reason why you can't call yourself "the owner" of the wallet there.

 						
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	10 months ago

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					ProgramCrafter
				
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Referring to your comment, theoretically @wallet support can "transfer" this jettons yes?

— jasio 10 months ago

did you solve the problem? I have the same thing and I don't know what to do.

— krystian 5 months ago

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— Cyril Vivian 3 months ago

Have you perhaps heard that a telegram helps in such a case. Alternatively, where can one turn for help oprosz @wallet_supportbot who hasn't written back at all for some time now

  				
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	10 months ago

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